Frequently Asked Questions
Find out the many ways to pay your energy bill. Understand your bill, Gas Equalisers, payments and more.
Everything you need to know when moving home, setting up a new connection, changing account details and more.
How to read an electricity or gas meter and how to submit a reading.
How to reduce your energy bill and information on energy efficiency grants and products.
Customers with Special Needs
Our special services for older customers and people who require support.
Everything you need to know about your online billing account.
Information on small scale generators and surplus energy production.
Carbon monoxide, safety at home, gas installation and more.
Electric Ireland Rewards Programme
Read about Electric Ireland Rewards, our loyalty scheme for customers.